17 Aug
|
Prime Groups
|
Bengaluru
17 Aug
Prime Groups
Bengaluru
Tele Caller
Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform and establishing or maintaining relationships.
Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines.
Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams.
Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement.
Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions.
Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform.
Current Vendor Onboarding: Assist in the onboarding process for recent vendors, providing necessary information and documentation requirements.
Payment Follow-Up: Follow up on payment-related issues,
ensuring timely and accurate processing of vendor payments.
Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors.
Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy.
Requirements:
Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally.
Relationship Building: Solid interpersonal skills to build and maintain positive relationships with vendors.
Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues.
Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements.
Negotiation Skills: Ba
📌 Tele Caller Executive Bengaluru
🏢 Prime Groups
📍 Bengaluru