This position is responsible for the complete operations of the accounts and functions that the Account Manager is responsible for and report to the Relocation Manager/ General Manager of the location.

Responsibilities

Relocation Services:
Create plans for delivering service to current and existing assignees on specific accounts designated.
Develop and facilitate a basic training program for all recent relocation services staff, updating training modules regularly to include information on all current accounts/partners and any significant industry trends or changes
Develop and maintain strong working relationships with internal and external clients
Ensure awareness of initiations regarding new assignments
Ensure efficiency, performance, quality and timeliness of delivery of services by the Relocation team
Allocate and manage the responsibilities of the members of the Relocation team
Ensure Process Diligence in each case including mapping through technology.
Ensure internal reports like Account Manager reports and status of assignments are prepared on time




Ensure that the team completes work/issues on a timely manner with appropriate identification and rectification of issues
Ensure timeliness, and accurate resolution of the job as per scope of assignment
Work with all employees to optimize the operations
From time to time the Account Manager would be required to back up or deliver on the ground destination services along with the consultant/ Senior consultant or on his / her own.
Submit reports to Seniors as prescribed
Ensure Billing on time and payments received thereon.

Real Estate Services
Ensure that the resource directory is updated regularly by keeping track of existing properties that are already listed by the realtors and also looking for potential properties
Keep abreast of market trends by telephone and e-mail with realtors and also with builders to obtain the going rate in the market

HR
Providing appropriate support and orientat

📌 Account Management Bengaluru
🏢 Formula Group
📍 Bengaluru