Hospital Success Executives

Objective

Own end-to-end activation and sustained performance of Pay Rs. 0 across assigned hospitals/ Diagnostic centres.

You will work closely with other hospital success team members to identify opportunities, align hospital teams, train staff, deliver solid booking numbers during live operations, stabilize performance, hand over execution and ensure the same high performance continues after handover.

Role Journey

Identify Align Train Train on the Job Stabilise Handover Monitor Support to Continue Delivering High Performance

Key Responsibilities
Understand the hospitals patient flow, receptionist led billing process and Pay Rs. 0 potential
Align hospital leadership, supervisors and receptionists
Train hospital staff on pitching Pay Rs. 0, eligibility checks and bookings
Work alongside hospital staff during live operations
Deliver robust booking numbers during the on-the-job phase
Demonstrate that the expected performance is achievable
Identify and solve operational, behavioural and technical challenges
Share learnings,



challenges and solutions with the wider Team
Stabilise performance before handing over execution to the hospitals
Build hospital-level ownership and accountability
Monitor performance closely after handover
Support, retrain and intervene whenever performance drops
Ensure that hospitals continue to deliver the same high performance consistently
Manage multiple hospitals across different locations within/ outside city

What we are looking for
High ownership and the ability to work independently
A strong team player who takes collective responsibility for outcomes
Willingness to support team members and contribute beyond assigned hospitals when required
Solid execution and problem-solving skills
Passion, energy and a go-getter attitude
Ability to train, influence and motivate frontline staff
Comfort working on the ground inside hospitals
Willingness to travel and commute ac

📌 Walk In Hospital Success Executives Bengaluru
🏢 Medibuddy
📍 Bengaluru