Role Overview:

The Product Manager Operations owns the “How, When, and Does it actually work in the real world” of the product. This role ensures that product vision translates into reliable, scalable, and high-quality delivery across programs, states, and partners.

You will be responsible for end-to-end execution, release readiness, product stability, and scale operations, working closely with Product, Engineering, Tech support, Program, Data, and external partners.

Key Responsibilities:
Delivery & Execution Ownership
Own end-to-end product delivery from roadmap rollout
Translate priorities into execution plans, sprint goals, and delivery milestones
Ensure predictable delivery across teams and vendors
Identify and mitigate delivery risks proactively
Release Planning & Go-Live Readiness
Define and drive release planning and rollout strategy
Establish and enforce go-live criteria, including:
Product readiness (features, performance)
Content readiness
Program/state readiness (training, onboarding)




Ensure 100% readiness before academic/program cycles
Cross-Team Coordination & Dependency Management
Manage dependencies across:
Product
Engineering
Tech support
Program (State, MEL, LxD)
Vendors / external partners
Act as the central coordination layer ensuring alignment and execution velocity
Product Stability & Quality
Own product quality and stability in production
Ensure alignment on:
Functional testing, regression, UAT completeness
Performance benchmarks (e.g., concurrency, latency)
Define and track product stability metrics
Drive post-release fixes and continuous improvements
Issue Resolution Systems
Establish and manage structured issue resolution:
Ticketing systems with status tracking
Explicit workflows: raised in progress resolved
Ensure visibility of issues to program teams and end users
Enable bot-based or self-serve support systems where applicable
Scale Readiness & Change Governanc

📌 Product Manager Bengaluru (India)
🏢 Quest Alliance
📍 India