We are looking for a proactive and customer-focused Customer Service Executive to join our operations team. The ideal candidate should have a basic understanding of import-export operations and prior experience in the logistics or freight forwarding industry.
Key Responsibilities
Handle customer inquiries and provide timely updates on shipments.
Coordinate with internal teams and clients to ensure smooth shipment execution.
Assist in managing import and export operations.
Resolve customer queries and escalate issues when required.
Maintain accurate records of customer interactions and shipment status.
Ensure excellent customer service and timely communication.
Required Skills
Basic knowledge of Import & Export processes.
Experience in the Logistics/Freight Forwarding industry.
Positive communication and interpersonal skills.
Basic computer knowledge (MS Office, Email).
Ability to multitask and work in a rapid-paced workplace.
Preferred Qualification
Graduate in any discipline.
1–2 years of experience in logistics customer service or operations.
Pay: Up to ₹25,000.00 per month
Experience:
Customer service: 1 year (Required)
Logistics: 1 year (Required)
Work Location: In person
📌 Customer Care Executive Ahmedabad
🏢 Chrono Hire Consulting
📍 Ahmedabad
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