Title:- Delivery Head (AVP)

Location:- Chennai

Experience:- 20+ Years

Role Overview

We are seeking a seasoned
Delivery Head
to lead a large-scale delivery portfolio supporting a global client. This role will be responsible for end-to-end delivery management, driving transformation, operational excellence, and innovation across a workforce of 1,500+ FTEs. The portfolio spans customer experience, marketing, order to bill, IVR along with enterprise-grade network, security, and cloud solutions.

Portfolio & Program Management

Role must be at least a VP to manage $100M+ portfolio.
Manage complex programs across domains including:
System of Engagement
Data and AI
Network and security solutions
Cloud transformation initiatives
Ensure seamless integration across multiple workstreams and vendors.

Required Skills & Qualifications
Proven experience managing
large-scale global delivery portfolios
Robust expertise in
Microservices, React, and modern application architectures
Deep understanding of Customer Experience, Network and AI
Demonstrated success managing




large global teams (1500+ FTEs)
Solid financial acumen with P&L; ownership
Excellent stakeholder management and executive communication skills
Experience in driving
digital transformation, cloud and AI adoption

Key Responsibilities

Delivery & Operations
Own and manage
delivery portfolio
, ensuring profitability, growth, and customer satisfaction.
Lead and oversee delivery for
1,500+ FTEs
across multiple programs and geographies.
Ensure high-quality execution of projects aligned with client objectives, SLAs, and KPIs.
Drive continuous improvement in delivery models, productivity, and cost optimization.

Stakeholder Management
Build robust relationships with
C-level executives and senior client stakeholders
.
Act as a trusted advisor to customers on digital transformation, telecom modernization, and technology strategy.
Lead governance forums, business reviews, and strategic p

📌 Delivery Head Chennai
🏢 Infinite Computer Solutions
📍 Chennai