Job Summary:
A Telecaller Executive is responsible for making and receiving phone calls to communicate with customers, generate leads, promote products/services, handle inquiries, and maintain customer relationships.
Key Responsibilities:
Make outbound calls to potential and existing customers.
Explain company products and services to customers.
Generate leads and schedule appointments for the sales team.
Handle customer inquiries and provide accurate information.
Follow up with customers regarding offers, payments, or services.
Maintain customer records and update databases.
Resolve customer complaints or escalate issues to the relevant department.
Prepare call reports and maintain call logs.
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid time off