Role & responsibilities

Audio Video (AV) Support
Install, configure, maintain, and support enterprise Audio Video infrastructure.
Perform preventive and corrective maintenance of meeting room AV devices.
Test Audio and Video Conference rooms across locations with telecom/support teams.
Configure and support projectors, displays, microphones, cameras, speakers, DSPs, and other AV equipment.
Connect and manage scheduled audio/video conference calls as per business requirements.
Record audio and video meetings based on user requests.
Monitor live meetings to identify and resolve audio, video, or connectivity issues.
Coordinate with OEMs/vendors for current installations, hardware replacements, and warranty support.

Meeting Room & Collaboration Support
Provide operational support for conference rooms and collaboration platforms.
Troubleshoot meeting room issues related to displays, cameras, microphones, speakers, and conferencing systems.
Ensure meeting rooms are fully functional before scheduled meetings.
Support Microsoft Teams, Zoom, Webex,



and other conferencing platforms.

End User Support (EUS)
Provide Tier 1 and Tier 2 technical support for Windows laptops, desktops, and office peripherals.
Troubleshoot hardware, software, operating system, and peripheral-related issues.
Install, configure, and maintain end-user computing devices.
Coordinate with the Service Desk to resolve escalated incidents within SLA.

Monitoring & Reporting
Monitor AV infrastructure performance, utilization, and system health.
Prepare maintenance reports, performance reports, and tuning recommendations.
Identify prospects to improve AV system performance and operational efficiency.
Submit periodic maintenance and review reports for meeting room infrastructure.

Preferred candidate profile

Audio Video Technologies
Audio Video (AV) Infrastructure
Video Conferencing Systems
Meeting Room Support
Microsoft Teams
Zoom
Cisco Webex
Projectors

📌 Av Engineer Bengabad
🏢 VyntraPro Innovations
📍 Bengabad