Responsible to support and develop business of Express Courier in a manner that supports our goal of being Company of Choice
Manage service quality and monitor satisfaction levels for key customers, accompany Field Sales visit clients or prospective clients
Ensure effective customer service through a process oriented approach that delivers reliable and consistent service.
Ensures direct reports negotiate, prepare and issues most favorable buying rate quotations internally and externally with Truck Vendors/Co-loaders
Manages the business processes used to ensures the accuracy of reaching invoices to Customers, always monitor Customer Experience and if challenges must be addressed reporting manager as well Corporate office
Establishes, monitors, and revises policies, procedures,



and service standards for station operations; Directs and ensures compliance with established ICL -SBM corporate policies, procedures, and standards in accordance with government regulations.
Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes

Job Type: Full time

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
Health insurance
Leave encashment
Provident Fund

Experience:
total work: 1 year (Preferred)

Work Location: In person

📌 Branch Incharge Chanda Nagar (India)
🏢 SRI BALAJI MAXMAIL
📍 India