Senior Associate – Sales Support

AI-enabled Contracts, Billing Governance & Revenue Assurance

Role Overview

We are looking for a detail-oriented and analytically robust qualified to support customer billing governance and revenue assurance operations across telecom products and enterprise services.

This role focuses on ensuring accurate, timely, and compliant billing by aligning vendor/OEM contract inputs, commercial terms, product attributes, and billing triggers. The individual will leverage workflow tools, analytics, automation-enabled controls, and system-driven insights to proactively manage billing gaps, revenue leakage, and exceptions.

Key Responsibilities

Billing Governance & Execution
Support end-to-end billing readiness, setup coordination, trigger tracking, and issue resolution
Ensure accurate billing setup aligned to product, contract, and customer requirements
Drive timely billing activation and closure through workflow tracking

Contract-to-Billing Alignment
Review orders, contracts (vendor/OEM), commercial terms, and product attributes




Validate billing conditions including start dates, rate plans, charge attributes, and account structures
Ensure seamless flow from contract inputs to downstream billing outputs

Revenue Assurance & Invoice Validation
Execute billing quality checks and support revenue assurance controls
Analyze billing exceptions, invoice discrepancies, under/over-billing, and disputes
Identify and mitigate revenue leakage risks and control gaps

Analytics, Automation & Insights
Leverage automation tools, anomaly detection, dashboards, and analytics outputs
Improve invoice accuracy, exception prioritization, and revenue visibility
Support adoption of AI-driven insights for proactive governance

Stakeholder & Vendor Coordination
Collaborate with Sales Support, Billing, Finance, Product, Operations, Technology, and vendors/OEMs
Drive resolution of billing gaps, pending triggers, and open assurance issue

📌 Sr Associate Billing Governance Gurugram (India)
🏢 At&T
📍 India