ServiceNow – E-Bonding Integration Specialist

Location: Chennai

Experience: 8+ years

Job Type: Full time

Responsibilities
:
Design, develop, configure, and support ServiceNow e-Bonding integrations with external ITSM platforms.
Develop and maintain REST/SOAP integrations using ServiceNow Integration Hub, Scripted REST APIs, and Import/Export APIs.
Design and implement bidirectional synchronization for incidents, requests, changes, CMDB, comments, work notes, and attachments.
Develop and customize Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer flows, and Integration Hub spokes.
Configure OAuth, API authentication, and secure integration patterns.
Implement attachment synchronization using the standard ServiceNow Attachment API and other supported integration mechanisms.
Develop field mappings, state mappings, and transformation logic between ServiceNow and external systems.
Troubleshoot integration failures, API issues, authentication errors, and data synchronization problems.
Work closely with middleware teams (Boomi,



MuleSoft, iHub, or equivalent) to support end-to-end integration flows.
Participate in integration workshops, technical design discussions, API reviews, and solution documentation.
Prepare technical design documents, field mapping documents, API specifications, and deployment guides.
Perform unit testing, integration testing, and support User Acceptance Testing (UAT).
Follow ServiceNow development best practices and maintain solution quality throughout the implementation lifecycle.

Qualifications
:
5+ years of hands-on ServiceNow development experience.
Robust expertise in ServiceNow ITSM modules, including Incident, Request, Change, Problem, and CMDB.
Experience developing ServiceNow integrations using REST APIs, SOAP APIs, Integration Hub, and Scripted REST APIs.
Robust knowledge of JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer

📌 Servicenow Developer – Integration Specialist Chennai (India)
🏢 Talentgigs
📍 India