Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and cooperative culture where your voice is valued.

What You’ll Do
Advise and arrange travel for corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company’s travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics





We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We’re Looking For
Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
Qualified communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback

Location
Bangalore, India

The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Adaptable benefit

📌 Lead Travel Consultant Bengaluru East (India)
🏢 American Express Global Business Travel
📍 India