Manage servers, computers, laptops, printers, and networking equipment.
Ensure secure internet, Wi-Fi, LAN, and VPN connectivity.
Maintain data backups and disaster recovery plans.
Monitor system performance and uptime.

Hotel Systems Management
Administer the Property Management System (PMS).
Manage Point of Sale (POS) systems for restaurants and bars.
Support Channel Manager, Booking Engine, CRS, and Revenue Management systems.
Maintain interfaces between PMS, POS, payment gateways, and accounting software.

User Support
Provide technical support to all departments.
Create and manage user accounts and permissions.
Troubleshoot hardware, software, and network issues.
Conduct basic user training on hotel applications.

Cybersecurity
Implement antivirus and endpoint protection.
Manage firewall and network security.
Ensure secure password policies and access controls.
Monitor for unauthorized access and security incidents.

CCTV & Security Systems
Maintain CCTV systems and recordings.
Support biometric attendance systems and access control.




Coordinate with vendors for security system maintenance.

Compliance & Documentation
Maintain IT asset registers.
Document network diagrams, licenses, and SOPs.
Ensure software licenses are valid and compliant.
Prepare IT-related reports and audits.

Coordination with Hotel Departments
Support Front Office, Housekeeping, F&B;, Finance, Sales, HR, and Engineering with technology-related requirements.
Ensure minimal downtime for guest-facing systems.

Common Software Managed
PMS (e.g., IDS Next, Opera, eZee, Hotelogix)
POS systems
Accounting software (Tally, ERP)
HRMS & Payroll
Microsoft 365 / Google Workspace
CCTV & Access Control Software
Antivirus and Endpoint Security
Backup Solutions

Key Skills
Networking (LAN, WAN, Wi-Fi)
Windows Server and Active Directory
Database basics (SQL)
Hotel PMS/POS administration
Cybersecurity awareness
Vendor and project m

📌 It Admin Manager Avana Resort Mettupalayam (India)
🏢 JENNEYS RESIDENCY PRIVATE
📍 India