We are looking for an experiences Application Support Specialist who is ready to step into a role with direct responsibilities for the quality of our applications. You will be part of our current IT team in India to support our head IT office in Denmark. The successful candidate will provide expert support and maintenance for critical applications, ensuring seamless operations and compliance with business requirements.

You will initially be focusing on:
Maintaining stability and functionality of our applications
Development and maintenance of data pipelines
Troubleshooting, analyzing and addressing issues
Application maintenance and operational support

Over time, the team will expand into:
Feature development
Participation in recent projects, including close collaboration between IT and stakeholders

All work is to be fully integrated into our existing development workflow, including structured testing, code reviews and documentation standards.

Job Responsibilities:
Application maintenance and bug fixing
Investigate,



troubleshoot and proactively address recurring issues
Perform root cause analysis
Deliver reliable and well-tested fixes
Managing and prioritizing tickets, ensuring accountability and timely resolution
Ensure systems stability, minimizing disruption to business operations
Data pipeline development and maintenance
Development and maintain automated download jobs and integrations
Monitor and improve performance and reliability of existing pipelines
Validate data and error handling
Identifying patterns and opportunities for optimization based on system data and feedback from colleagues
Code quality and development standards
Follow and propose coding standards and best practices
Participate in code review sessions to ensure code quality and security
Ensure timely resolution of incidents with high quality code
Creating and maintaining clear internal documentation and facilitating knowledge-sharing where needed
Collabor

📌 Application Support Specialist Gurugram
🏢 Jakob and Partners India
📍 Gurugram