We are looking for a highly skilled and experienced Customer Service Associate to join our team in the Financial Services sector. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our clients.

Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products and services.
Build robust relationships with customers to ensure long-term satisfaction.
Collaborate with internal teams to resolve complex customer complaints.
Maintain thorough knowledge of financial products and services.
Identify opportunities to upsell and cross-sell relevant products.

Job Requirements
Excellent communication and interpersonal skills.




Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to work collaboratively as part of a team.
Solid attention to detail and organizational skills.
A graduate degree is required for this position.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Customer Service Associate Thiruvananthapuram
🏢 Baroda Global Shared Service
📍 Thiruvananthapuram