Location

Faces Aesthetic Clinic, ATS Bouquet, Sector 132, Noida

Job Summary

We are looking for an enthusiastic and target-driven Telesales Counsellor to convert leads into appointments through phone calls, WhatsApp, and follow-ups. The ideal candidate should have excellent communication skills, a persuasive personality, and a passion for customer service.

Key Responsibilities
Call all incoming leads generated through Meta Ads, Google, Instagram, and WhatsApp.
Understand patient concerns and recommend suitable treatments/packages.
Book appointments for consultations and treatments.
Follow up with missed, pending, and old leads to maximize conversions.
Maintain accurate lead records in CRM/Excel.
Handle WhatsApp inquiries professionally and promptly.
Explain ongoing offers, treatment advantages, and pricing.
Coordinate with the clinic team for appointment scheduling.
Achieve daily, weekly, and monthly conversion targets.




Collect patient feedback and encourage Google reviews after treatment.

Requirements
Graduate (preferred)
Minimum 1 year of telesales, telecalling, or counselling experience (aesthetic, healthcare, dental, or wellness industry preferred)
Excellent Hindi and English communication skills
Confident, persuasive, and customer-focused
Basic computer knowledge (MS Excel, Google Sheets, CRM, WhatsApp Business)
Ability to work under targets and pressure

Skills
Sales & negotiation
Lead conversion
Customer relationship management
Active listening
Time management
Follow-up and objection handling

KPIs
Number of calls made per day
Lead response time
Appointment booking rate
Consultation-to-treatment conversion rate
Revenue generated
Patient satisfaction score

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Telesales Consultant Noida (India)
🏢 FACES AESTHETIC AND DENTAL CLINIC
📍 India