Career Counsellor (Pre-Sales - Human Performance Coaching)

Purpose of the Role:

We are looking to hire a resource who will own the first-level interaction with leads generated for the Human Performance Coaching (HPC) Program. The primary objective is to qualify candidates before the strategy session/webinar, improve attendance, and maximize conversions. Candidates who do not enroll should be nurtured and guided toward other relevant Vieroots products and services. Human Performance Coaching.

Key Responsibilities:

Pre-Webinar
Conduct the first round of calls with all registered leads.
Understand the lead's profile, career aspirations, and interest in Human Performance Coaching.
Qualify leads based on predefined eligibility criteria.
Provide career counselling and explain the value of the HPC program.
Schedule and confirm strategy session/webinar participation.
Ensure high webinar attendance through timely follow-ups and reminders.

Post-Webinar
Follow up with all webinar attendees.
Counsel interested candidates and support the enrollment process.




Re-engage candidates who do not enroll in the HPC program.
Identify their health and wellness needs and recommend appropriate Vieroots offerings such as:
Genetic Testing
Gut Microbiome Testing
Personalized Health Programs
Supplements and other wellness solutions
Maintain regular follow-ups to improve overall lead conversion and customer lifetime value.

Preferred Candidate Profile/Qualifications
2–5 years of experience in academic counselling, career counselling, pre-sales, inside sales, customer success, healthcare, or wellness consulting.
Excellent communication skills in English and Malayalam (Hindi is an added advantage).
Solid counselling, objection-handling, and relationship-building skills.
Comfortable with calling, follow-ups, CRM updates, and achieving conversion targets.
Interest in preventive healthcare, nutrition, and wellness is preferred.

Key Success Metrics (KPIs)

📌 Career Counsellor Pre Sales Kochi
🏢 Ibarc Business Studio
📍 Kochi