Pay and Perks
Competitive compensation , including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care , and other leaves of absence to support your physical, financial, and emotional well-being
Versatile/hybrid work model : 3 days onsite (Tuesdays, Wednesdays, and a third day defined by each team), and 2 days remote
The Impact You Will Have in This Role
The Enterprise Client Operations (ECO) organization comprises onboarding and client support (help desk) capabilities for DTCC and its subsidiaries. The Client Operations Data Director plays a critical role in supporting ECO leadership—particularly with teams based in Chennai—and closely partners with the Enterprise Data Team to execute DTCC's client/entity data strategy.
This leadership position requires exceptional communication, team-building, and problem-solving skills to drive performance, foster engagement, and lead data and project initiatives.
The individual will be responsible for building relationships with stakeholders and developing high-performing teams.
Your Primary Responsibilities
ECO Leadership Responsibilities
Provide site leadership for ECO employees in the Chennai office
Plan and execute site-specific activities to enhance employee engagement
Manage day-to-day operations of Chennai-based ECO teams, ensuring alignment with performance goals
Foster a culture of collaboration, quality, and continuous improvement
Assist in recruiting, onboarding, and training of current hires
Maintain and execute Business Continuity Plans; lead crisis response as needed
Represent ECO in key events with internal and external stakeholders
Demonstrate enterprise-wide leadership and proactive problem-solving
Client Operations Data Lead Responsibilities
Build and lead a team focused on data remediation, ensuring accurate client data across platforms
Partner with th
📌 Enterprise Client Operations Data Director Chennai
🏢 DTCC
📍 Chennai