Job Description – Customer Support Executive (Voice Process)
Description
We are looking for enthusiastic individuals to join our Customer Support Voice Process team in Bangalore. The role involves interacting with customers over calls, addressing their queries, and providing exceptional support. Candidates with strong communication skills and a customer-centric approach are encouraged to apply.
Responsibilities
Handle inbound and outbound customer calls professionally.
Assist customers with their queries and provide accurate information.
Resolve customer concerns in a timely and efficient manner.
Maintain records of customer interactions in the system.
Ensure a high level of customer satisfaction during every interaction.
Meet individual and team performance targets.
Skills and Qualifications
Role 1: Customer Support Executive
Kannada-speaking candidates only.
Qualification: 10th Pass / PUC.
Freshers are welcome to apply.
Salary: ₹12,000.
Day Shift.
Role 2: Customer Support Executive
Average English communication skills.
Proficiency in Hindi, Marathi, or Bengali.
Qualification: PUC.
Salary: ₹13,700.
Day Shift.
Role 3: Senior Customer Support Executive
Very Valuable English communication skills.
Proficiency in Malayalam, Kannada, Tamil, or Hindi.
Graduation is mandatory.
Minimum 6 months of experience in Customer Support/Sales.
Salary: ₹18,000–₹20,000.
5 Days Working.
Additional Requirements
Basic computer knowledge and familiarity with MS Office.
Robust listening and interpersonal skills.
Ability to work in a fast-paced setting.
Willingness to work from the Bangalore office.
Immediate joiners will be preferred.
Location: Bangalore
Email: (HIDDEN TEXT)
Contact:
📌 Domestic Voice Process/ Sales Bengaluru (India)
🏢 One Degree North Human Resource
📍 India
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