Roles and Responsibilities :
Should exhibit People Management Skills.
Should be aware of the various Operations and Client Metrics.
Solid analytical, solving skills with solid MS Excel skills.
Needs to have the drive to achieve given targets.
Process adherence (Check, analyze, Control & Improvement).
Drive & adhere to Policies & Procedures.
Should be well versed in coaching & providing feedback
Basic exposure to excel.
Good process knowledge and Valuable interpersonal skills
The candidate should be possess the following skills
People Management skills
Client Management skills
Process Management skills
Coaching and Training
Feedback and Performance Management skills
Managing AttritionMinimum HSC /Graduate (Any Bachelors Degree)A teeism AHT ,CSAT & Team Management ,People Management
Education Target : Minimum HSC /Graduate (Any Bachelors Degree)
📌 Team Leader Operations For International Customer Service Process Gurugram (India)
🏢 Foundever
📍 India
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