Description
We are seeking a Client Manager to join our team in India. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and driving retention and growth. This role requires a proactive approach to client engagement and the ability to collaborate effectively with internal teams.
Responsibilities
Manage and nurture client relationships to ensure satisfaction and retention.
Act as the primary point of contact for clients, addressing their inquiries and concerns promptly.
Identify prospects for upselling and cross-selling additional services to existing clients.
Collaborate with internal teams to ensure the delivery of high-quality service to clients.
Prepare and present regular reports on