The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Key Responsibilities:

Service Transition Governance
Own the end-to-end service transition process for recent services, and major changes




Define and enforce service acceptance criteria and transition standards
Act as a control point between project delivery and live operations
Ensure no service enters production without meeting the agreed readiness and risk requirements

Operational Readiness & Acceptance
Ensure services meet operational readiness standards, including:
Support models and handover
SLAs, OLAs, and support documentation
Monitoring, alerting, and logging
Knowledge articles and runbooks
Coordinate service acceptance reviews and go/no-go decisions

Risk, Control & Regulatory Compliance (Core Focus)
Ensure transitions comply with:
Internal risk and control frameworks
Data protection and security requirements
Regulatory expectations for operational resilience
Identify, assess, and document transition related risks and mitigation plans
Provide transparent audit trails and evidence for:
Changes
Releases
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📌 Service Transition Agent Pune
🏢 Apex Group
📍 Pune