Job Description:
Greet and engage customers to understand their requirements and preferences.
Present and explain the product range, features, and perks to assist customers in making informed purchase decisions.
Prepare product quotations/estimates and complete sales transactions accurately.
Achieve assigned category-wise sales targets.
Assist customers with product returns, exchanges, and repair requests in accordance with company policies.
Deliver an exceptional shopping experience to enhance customer satisfaction and contribute to revenue growth.
Adhere to all store Standard Operating Procedures (SOPs) and company policies.
Support cost optimization initiatives and ensure effective store operations.
Maintain accurate daily stock records, including opening and closing stock, and ensure timely stock replenishment.
Ensure merchandise is displayed attractively and in accordance with visual merchandising standards.
Safely transfer and secure stock at the end of each business day.




Monitor product safety on the shop floor and promptly report any suspected theft or inventory discrepancies.
Track slow-moving and dead stock and coordinate with the Store Manager to minimize inventory holding.
Support Marketing, Visual Merchandising (VM), and other internal teams in executing store campaigns and maintaining brand standards.
Build and maintain qualified relationships with peers and competitors to stay updated on industry best practices and improve store operations.
Collect, document, and communicate customer feedback to relevant departments, including Merchandising and Retail Operations, to support continuous improvement in customer experience and store performance.
Address customer queries and resolve complaints promptly and professionally in line with company policies and service standards.
Escalate complex customer concerns to the appropriate authority when required.
Ensure timely resolution to enhance customer satisfaction and s

📌 Retail Sales Officer For Jwellery Brand Bengaluru (India)
🏢 Talent Leads Consultants
📍 India