Position Title: Specialist – Blade Service Engineering (Level 1 Support)

Role Overview

The job holder is a key member of Blade Service Engineering First Level Support, responsible for providing 24x7 global first-line technical support for blade-related topics. The role focuses on initial assessment, categorization, and validation of blade issues through review of inspection reports and field inputs, and routing cases for further technical investigation where required.

Key Responsibilities
Act as Level 1 (L1) first contact for blade-related technical cases on a 24x7 shift-based model
Perform initial screening, categorization, and prioritization of blade incidents
Review and validate blade inspection reports and documentation
Assign cases to Level 2 or specialist teams
Maintain accurate updates in case management systems
Escalate critical or safety-related cases
Collaborate across global time zones





Candidate Requirements

Career & Job Experience:
3+ years experience in blade service, inspections, or technical support
Basic understanding of blade design and composites
Valuable English communication skills
MS Office knowledge

Education & Qualification:
Bachelor’s degree, diploma, or equivalent
Willingness to work 24x7 rotational shifts

Personal Profile & Competencies:
Detail oriented, analytical, proactive, team player, service-oriented

Nordex adheres to a policy of equal employment chance. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

📌 Specialist Blade Service Chennai
🏢 Nordex
📍 Chennai