Overview:
The Client Account Manager plays a crucial role in maintaining and enhancing the relationships between the company and its clients. They are responsible for serving as the main point of contact for client inquiries, ensuring client satisfaction, and maximizing client retention and growth.
Budget- 3.6lpa
MBA HR is a must

Key Responsibilities:
Developing and nurturing strong client relationships
Understanding client needs and objectives
Acting as the liaison between clients and internal teams
Forecasting and tracking client account metrics
Identifying opportunities to upsell or cross-sell services
Resolving client issues and escalating as needed
Creating and delivering reports on account status
Collaborating with sales and marketing teams to drive revenue growth
Ensuring timely and successful delivery of solutions according to client needs
Conducting regular client meetings to review service needs and usage trends
Managing multiple accounts and clients simultaneously
Monitoring and analyzing client account performance




Identifying potential risks and implementing effective solutions
Handling contract renewals and negotiations
Providing exceptional customer service

Required Qualifications:
MBA- HR is a must
Proven work experience as an Account Manager, Sales Account Manager, or a relevant role
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
Strong business sense and industry expertise
Excellent listening, negotiation, and presentation abilities
Experience in delivering client-focused solutions based on customer needs
Demonstrated ability to manage multiple projects at a time
Excellent verbal and written communication skills
Ability to work in a quick-paced, energetic workplace
Strong problem-solving and analytical skills
Proficiency in MS Office and CRM software
Proven ability to manage and prioritize tasks and time efficiently
Abilit

📌 Client Account Manager Gurugram
🏢 Zyvka
📍 Gurugram