Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office, Various outside weather conditions
Job Description

When you're part of ThermoFisher Scientific, you'll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D; in the industry, we give our people resources and chances to create meaningful contributions to the world. We are looking for a high-reaching Service Sales Manager to join our CMD (Chromatography and Mass Spectrometry Division) service commercial team.
The position is permanent and based out of Mumbai. In-person travels to customers in the assigned region is required along with service, commercial and other teams.
This role is ideal for a Science/Engineering graduate with relevant sales, business development or customer-facing experience, who wants to pursue a strategic sales and business analysis career at a global company.

DESCRIPTION




What will you do?
Service Commercial Business Management
As a Service Sales Manager, you will drive service commercial business across West1 regions, focusing on contract renewals, warranty conversions, spares sales, and on-call service business
Manage and grow the service contract portfolio, ensuring high contract coverage, renewal rates, and profitability across assigned territories
Develop and execute strategies to convert warranty customers to comprehensive service contracts, maximizing customer lifetime value
Drive spares business through proactive customer engagement and identification of customer needs with the help of regional service team
Promote and sell on-call service offerings, qualification activities, hardware upgrades, software upgrades, and customized service products to customers
Handle key customer accounts in the regions, initiating and building solid customer relationships
Keep

📌 Regional Service Sales Manager Mumbai
🏢 Thermo Fisher Scientific
📍 Mumbai