17 Aug
|
Zyvka
|
Gurugram
Freshers with excellent communication skills can apply.
Location- Gurgaon sector 48
Immediate joiners
Job role- Internship for 1st 3 months and then will provide PPO
Budget- 10K during Internship and 22k for Full time
Overview:
The Client Relationship Manager plays a crucial role in ensuring client satisfaction and retention. They are responsible for overseeing the relationships with existing clients, addressing their inquiries and resolving the queries. This position is vital for maintaining a high level of client engagement and loyalty, thereby contributing to the overall growth and success of the organization.
Key Responsibilities:
Build and maintain robust, long-lasting client relationships
Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
Resolve client queries and issues in a timely and effective manner
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of solutions according to customer needs and objectives
Prepare reports on account status
Assist with challenging client requests or issue escalations as needed
Identify and develop recent business with existing clients
Create and maintain comprehensive project plans
Work closely with cross-functional teams to ensure client satisfaction
Stay informed about industry trends and best practices
Conduct business reviews to ensure clients are satisfied with their products and services
Keep records of client transactions
Required Qualifications:
Bachelor’s degree in Business Administration, Marketing, or a related field
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels
Delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation, and presentation abilities
Solid verbal and written communication skills
E
📌 Client Relationship Manger Gurugram
🏢 Zyvka
📍 Gurugram