Description
ServiceNow Manager

Responsibilities
Role Responsibilities:
The ServiceNow Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond
Ideal candidate should have valuable design knowledge and be willing to research new solutions based on the requirements
Development of ITSM & other modules (GRC, SECOPS, ITAM, ITOM, CSM, ITBM) in ServiceNow Platform.
Lead the design, development, and deployment of ServiceNow solutions, ensuring alignment with business objectives and industry best practices.
Manage and mentor a team of ServiceNow specialists, providing guidance, training, and development opportunities.
Collaborate with business stakeholders to gather and analyze requirements, designing solutions that meet their needs.
Oversee the integration of ServiceNow with other enterprise systems and tools.
Develop and maintain formal documentation including policies, processes, procedures, and user guides.




Drive continuous improvement in the use and implementation of ServiceNow to increase operational efficiency and user satisfaction.
Always follow best development practices during support/development.
Support other developers in their work to integrate existing systems with Service Now
Support business process owners in configuring the platform
Strong expertise in Design, Development and
Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, ITAM, ITOM CSM, ITBM, Reporting/Analytics, Custom application.
Should be proficient to provide functional and
Technical insight
Knowledge in Web Technologies (XML, HTML,
JAVA Script, etc.) Will be an added advantage
Exposure to ITIL Framework, IT Management
Tools
Robust verbal communication skills and ability to
Establish a rapport with clients and colleagues
Strong organizational and analytical skills
Exceptional Interpersonal Skills & Ability to work
Independently and with a tea

📌 Servicenow Manager Bengaluru
🏢 Bsr
📍 Bengaluru