About the Role
The revenue funnel at Rocketlane consists of 3 main functional teams -
Marketing - Demand Generation team (all channels inbound), Events (trade shows, round tables & webinar) and Content
Sales - Account Executives (AEs), Solution Engineers (SEs), Business Development Representatives (BDR) & Sales Development Representatives (SDR)
Post sales - Skilled Services (Onboarding & implementation), Product Support & Customer Success.

The RevOps teams sits between all functional teams and the leadership
Responsibilities
Performance Monitoring and Data Analysis:
Partner with Operations on goal setting, tracking and reporting
Regularly monitor performances of teams, projects and team members.
Coordinate with different functions on data, crunch numbers for internal stakeholders
Data Management & Dashboarding:
Create, design and publish different dashboards for different teams, stakeholders and executive
Maintain and update the dashboard on weekly, and a monthly basis
Business Analysis and Insights Generation:




Perform Ad Hoc analysis on data to derive actionable insights
Utilise past trends to forecast support tickets, upsell opportunities, churn and other metrics as required.
Craft compelling narratives that tie insights to business objectives.
Process Improvement & SOP Development:
Ideate and strategize with the RevOps & Post-Sales team to identify opportunities for improving existing processes.
Develop and implement Standard Operating Procedures (SOPs) to enhance operational efficiency across the organisation.
Communicate with internal stakeholders and get the relevant teams to adopt the updated processes.

Qualifications
Functional -
2+ year or more in reporting, dashboarding, business analysis or Operations role.
Solid analytical and quantitative skills.
Ability to synthesise data and extract key insights
Experience in the SaaS or related fields is a plus
Excellent communication skills for effective collabor

📌 Business Analyst Chennai
🏢 Rocketlane
📍 Chennai