Role: Support Manager – Oracle Fusion Cloud/Oracle R12 EBS

Expectations:
Handled teams of 20+, with background in in Oracle Fusion Cloud/E-Business Suite with 10+ years of total relevant experience across modules like GL/AP/AR/Assets/Expenses/Cash Mgmt.
Proven experience as project manager
Should have handled transitions from other service providers, acted as transition manager for support engagements
Industry expertise in retail, manufacturing preferred
Positive with measuring project metrics/KPI’s, establishing governance
Having handled at least 1 implementation in Oracle Fusion Cloud, is a positive SME and has played the role of functional SME earlier, handling end to end implementation projects.




Should have positive authority of the various features in Fusion Financial/SCM modules
Responsible for measuring, reporting SLA’s KPI’s
Should have been in customer locations and handled transformation engagement/support engagements
Ability to build rapport with team members and clients
Experience with customers in Middle East, India, USA is preferable
Should have worked in project types including implementation, upgrade, Development and support.

Location: Chennai

Annual CTC: Up to INR 30 LPA

Job Type: Work from office

📌 Support Manager – Oracle Fusion Cloud/oracleebs Chennai
🏢 Gama Advisory Services
📍 Chennai