We have an exciting job opening for the position of Collections Executive at a leading Top MNC, hiring for its US-based Soft Collection Process. If you are passionate about customer service and possess excellent communication skills, this role could be a perfect match for you.
Job Responsibilities:
Conduct soft collections via calls to resolve outstanding balances in a polite and qualified manner.
Provide exceptional customer service while ensuring adherence to company policies and procedures.
Maintain accurate records of calls and follow up on pending issues.

Qualifications:
HSC/Graduates (Freshers are welcome to apply).
SSC with at least 1 year of BPO experience is also acceptable.
Excellent command of English communication skills is essential for customer interaction.
Ability to handle multiple tasks and work under pressure.

Extra advantages:
Travel allowance provided, along with a home drop within specified boundaries.

Location: Bhayandar & Vikhroli

📌 Customer Support Voice Process Mumbai
🏢 Akshya Patra Services
📍 Mumbai