Business Analyst (S/4HANA GBS Operational Readiness)

To ensure operational readiness and conclusive analysis and findings are provided to the transition team for the GBS process and operational readiness during S/4HANA rollouts.
This role assesses scope, validates service delivery model alignment, evaluates operational capability (training, system understanding, and process adherence), and identifies gaps prior to and during country go-lives.
The position enables successful stabilization by highlighting process inefficiencies, identifying services not yet transitioned to GBS, and supporting Transition & Transformation initiatives to deliver standardization, efficiency, and scalability.

1) Main tasks:
Analyze process and countries part of S/4HANA rollout scope and validate alignment with defined GBS service delivery model and scope
Assess operational readiness of countries prior to go-live:
Evaluate user training completion and effectiveness
Validate business process understanding
Ensure operational teams are to use S/4HANA in daily operations
Conduct gap assessments in:




Process execution
System usage
Governance and controls
Identify process inefficiencies and deviations from global templates
Highlight services or countries not yet transitioned into GBS scope
Provide structured inputs to Transition & Transformation (T&T;) team for transition planning
Work closely with Transition Managers to:
Enable smooth handover of services into GBS
Support transition planning, readiness tracking, and issue resolution
Document findings, risks, and recommendations with transparent prioritization
Support go-live readiness reviews and operational checkpoints
Track and follow up on readiness actions and remediation plans

2) Secondary tasks:
Tasks performed regularly in addition to the main duties but which do not determine the essential character of the position.
Support development of training materials and readiness frameworks
Participate in SIT/UA

📌 Business Analyst Bengaluru
🏢 Fresenius Medical Care
📍 Bengaluru