Description
Job Summary:

We are seeking an experienced Functional Training Manager to design, develop, and deliver training programs that enhance the skills and product knowledge of the employees. The ideal candidate will have a robust background in sales training, adult learning principles, and Financial service products.

Key Responsibilities:
Needs Assessment: Identify training needs through analysis of performance data, customer feedback, and leaders feedback.
Training Program Development: Design, develop, and deliver training programs that address identified needs, including product knowledge, sales skills, and soft skills.
Training Delivery: Deliver training programs through various channels, including classroom training, online webinars, and on-the-job training.
Training Evaluation: Evaluate the effectiveness of training programs through assessment of participant learning, sales performance, and customer satisfaction.
Sales/Service Enablement:



Develop and maintain sales & service enablement tools, including sales guides, product sheets, and presentation materials.
Collaboration with Stakeholders: Collaborate with the leaders, product teams, and other stakeholders to ensure training programs align with business objectives.
Training Budget Management: Manage the training budget to ensure effective use of resources.

Requirements:
Education: Bachelor's degree in Business Administration, Education, or related field.
Experience: Minimum 8+ years of experience in functional training, preferably in financial services industry.
Skills: Solid knowledge of adult learning principles, sales training methodologies, and NBFC products. Excellent communication, presentation, and project management skills.

📌 Sales Trainer Support Services Hr Mumbai
🏢 Kotak Mahindra Bank
📍 Mumbai