Role: Technical Support Analyst

Location: Bangalore / Mumbai Data Center
Shift: 24x7 Rotational (12-hour shifts)

Experience
Minimum 5 years of Data Center Infrastructure Support experience.

Qualification
Graduate or equivalent experience.
Data Center Management certification preferred.
Commscope / SYSTIMAX SP3321 or equivalent certification preferred.

Technical Skills
Expert knowledge on Data Center Infrastructure Operations, maintenance and management.
Understanding and hands on experience on Racking & Stacking of device
Level 1 knowledge on Server, Storage & Network Hardware Installation, iLO and management configuration
Complete knowledge on Data center best practice standards recommended by TIA-942 and BICSI Best Practices

Structured Cabling Systems :
Work experience on different type of structured cabling systems, specially on the data center cabling systems, distribution systems, cross connect technologies, best practices, installations, trouble shooting, management and maintenance.
Design, build and implementation of structured cabling systems,



capacity planning and deployment.
Inside knowledge on different type of copper cablings, Cat-5 to Cat-7A
Inside knowledge on different type fibers, Single Mode & Multimode Fibers

Electrical Systems :
HV, MV & LV Systems
Different type of electrical panels
HT Panels, LT Panels
Capacitor panels
Power DBs
Lighting control systems
Rack power distribution units
Single and Three Phase power technologies
UPS & Batteries
Isolation transformers
Diesel Generators and AMF panels

HVAC systems :

HVAC systems fundamental knowledge

Different type of cooling systems

Control and management of HVAC system

Level-1 trouble shooting and fault diagnostics

AHU / PAHU systems

Building management systems (BMS) :
Complete knowledge on building management system (BMS) with multi-modeling
Understanding of BAC-NET, Mod-Bus, RS-485 protocol, digital and analogue signaling,
SNMP integr

📌 Technical Support Analyst Data Center Mumbai
🏢 Neev
📍 Mumbai