Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
Provide strategic leadership and direction to the branch team to achieve business objectives and deliver exceptional customer experience
Manage and oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery
Develop and implement sales and marketing strategies to drive business growth and customer acquisition
Identify and address customer needs, resolving any issues or concerns in a timely and qualified manner
Manage and develop the branch team, providing coaching, mentoring,
and training to enhance their skills and performance
Ensure compliance with all relevant policies, procedures, and regulatory requirements
Collaborate with other departments and teams to ensure seamless integration and coordination of activities
Requirements
Proven track record of successfully managing a team and driving business growth
Strong customer service orientation and the ability to build and maintain relationships with clients
Excellent communication, interpersonal, and problem-solving skills
Proficient in data analysis and financial reporting
Ability to work under pressure and meet deadlines
Commitment to continuous learning and career development
Apply Now
We offer a competitive salary and perks package and the professional advantages of a dynamic workplace that supports your development and recognises your achievements.