Company:
Marsh

Description:

We are seeking a talented individual to join our Operations team at Marsh Risk India, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office
Process Manager– Operations Team
We will count on you to:
Operates within a team at client sites to perform advanced support tasks

Administers policies and claims to serve as the contact between insurers and the insured

Manages day-to-day events along policy lifecycle remotely to ensure colleagues are getting the service they need

Analyzes client engagements and identifies opportunities to cross-sell services to expand the client relationship

Maintains updated records of team’s compliance with internal/external client service agreements to confirm services are being delivered

Hears concerns from colleagues and resolves complex issues

What you need to have:
Master’s degree
Excellent written and verbal communication skills.
Strong proficiency in Microsoft Office Suite,



especially PowerPoint and Word.
Exceptional organizational and project management skills.
Ability to work collaboratively across teams and manage multiple stakeholders.
Attention to detail and commitment to quality.

What makes you stand out?
Strategic thinking and problem-solving.
Strong interpersonal and relationship-building skills.
Ability to work independently and as part of a team.
Adaptability and resilience in a fast-paced setting.
Customer-focused mindset

Why join our team:
We help you be your best through professional development prospects, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create recent solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

. Marsh Risk is a busi

📌 Process Manager Mumbai
🏢 Marsh Mclennan
📍 Mumbai