Description
Project /Technical Coordination and Execution
Coordinate survey and installation activities for infrastructure projects.
Act as a bridge between field technicians, vendors, project managers, and customer contacts.
Ensure execution as per approved runbooks, technical coordination plans, and scope documents.
Monitor project milestones and proactively identify risks or delays.
Escalate issues appropriately to next-level support or management when required.

Technical Responsibilities
Possess working knowledge of infrastructure devices including:
Routers
Switches
Wireless Access Points
Network Racks and Structured Cabling
Basic LAN and WAN concepts
Understand installation and validation processes for network equipment.
Perform initial troubleshooting for infrastructure-related issues.
Validate deliverables such as installation photos, cabling confirmation, and device connectivity.
Ensure field execution aligns with technical scope and device configurations.

Stakeholder Interaction and Global Coordination




Interact effectively with multiple stakeholders globally across APAC, EMEA, and AMER regions.
Coordinate with:
Field technicians
Vendors and supplier partners
Project Managers
Resource Coordinators
Customer site contacts
Manage bridge calls during execution windows.
Maintain transparent and qualified communication across different time zones.

Reporting and Documentation
Prepare and share structured reports with stakeholders.
Maintain and update project trackers and documentation.
Share daily execution updates, risk reports, and closure summaries.
Ensure documentation accuracy including runbooks, coordination plans, and execution reports.
Support utilization, status, and operational reporting requirements.

Qualifications
Bachelor’s degree or equivalent experience.
Minimum 2 to 4 years of experience in technical coordination, infrastructure support, or international call center environments.
Stron

📌 Technical Coordinator Bengaluru
🏢 Black Box
📍 Bengaluru