Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
(THE ROLE)
Analyst– Quality




The Claims Quality Auditor – FMLA & STD is responsible for evaluating the accuracy, compliance, and quality of leave of absence and disability claims processing. This role ensures adherence to regulatory requirements (including FMLA guidelines), client policies, and internal quality standards, while driving continuous improvement in claims handling and employee experience.
Key Responsibilities
Conduct detailed audits of FMLA and STD claims to assess accuracy, completeness, and compliance
Review adherence to timelines, regulatory requirements, and client-specific policies
Identify defects, compliance gaps, and process deviations in claims handling
Perform root cause analysis to identify recurring issues and recommend corrective actions
Provide structured and actionable feedback to case managers and operations teams
Participate in calibration sessions to ensure audit consistency and scoring alignment
Prepare audit reports, das

📌 Analyst Quality Gurugram (India)
🏢 Alight Solutions
📍 India