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Job Category
Sales
Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Qualified Services is building a centralized CoE to standardize how deals are scoped, estimated, and delivered globally.
This role is responsible for building the tools and AI agents that make this possible.
You will design, build,



and scale a set of internal tools (AI agents + workflows) that help field teams:
Scope faster
Estimate more accurately
Reduce risk
Follow global standards automatically

You are not just defining ideas—you are building working systems that the field uses daily.

What You Will Do (Core Responsibilities)
Build and Own the Agent Ecosystem
Design and build a set of AI agents (scoping, estimation, risk, etc.)
Ensure they work together as a single system
Continuously improve based on real deal and delivery data
Design End-to-End Workflows
Define how agents interact across the lifecycle
Ensure smooth hand-offs between agents and humans
Reduce manual steps and rework
Turn Business Logic into Automation
Convert scoping rules, estimation models, and governance policies into working tools
Ensure outputs are consistent, accurate, and easy to use by the field
Build Data & Feedback Loops
Connect deliv

📌 Senior Director Bengaluru
🏢 salesforce
📍 Bengaluru