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We're committed to bringing passion and customer focus to the business.
Responsibilities (KRAs / deliverables / job expectations)
Order Management
Reviewing business orders and generating Sales Orders in the ERP while ensuring Products/Parts, Pricing and Delivery Terms as per agreed terms.
Ensuring orders visibility by timely sharing of order confirmations to Customers/Opco Sales Team.
Releasing delivery Orders/ dispatch Plan to the Warehouse team to enable picking & packing activity and ensuring products are shipped within defined time frame.
Post delivery coordination with customer/sales team.
Operations
Driving dispatch operations from warehouse.
Preparing dispatch plan, inventory allocation as per FIFO.
Ensuring standard quality packing practice.
Coordination with logistics service provider to ensure shipment is dispatched as per plan.
Shipment tracking and monitoring as per standard TAT norms.
Coordinating and facilitating reverse logistics.




Ensuring adequate quantity of packing materials at warehouse.
Customer Coordination
Providing visibility to customers regarding inventory availability and shipments.
Coordination for advance payments and credit limits.
Providing solutions to customer grievances.
Master Data Management-
Creation of BOM and related Master.
Managing the master data & records.
Stakeholder Management/Coordination
Engage with the finance team for invoice and related documents for the shipments.
Communicating & updating the sales teams/customers on operational and mandate arrangements to ensure smooth logistics flow.
Effectively monitor and measure the risks related to KPI’s like TAT, OTD, Quality.
Monthly connect with warehouse operations team to review & monitor the gaps and positive practices.
Quarterly connect with domestic logistics provider to review the performance.
Reporting & MIS
Maintain regular MIS data –

📌 Senior Executive Bengaluru
🏢 Halma
📍 Bengaluru