About the profile:
Car Advisor at Cars24 with expertise in end-to-end car sales, customer consultation, and delivering tailored vehicle solutions to drive customer satisfaction and revenue growth.
Who are we looking for
Customer Interaction: Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles.
Sales Process: Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers.
Product Knowledge: Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons.
Test Drives: Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have.
Finance: Pitching Customer financing options, ensuring fair deals.
Documentation: Assist customers with the completion of sales contracts, financing applications, and other required documentation.
Follow-Up:



Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business.
Customer Service: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction.
Team Collaboration: Work closely with the sales team and other departments to ensure a coordinated and efficient sales process.
Who are we looking for
Proven experience in automotive sales or a similar customer-facing role.
Excellent communication and interpersonal skills.
Robust negotiation and closing skills.
Ability to build rapport and trust with customers.
In-depth knowledge of pre-owned cars and the automotive market.
Valid driving license and a clean driving record.
Why Join Us
Drive key business initiatives and growth.
Work in a quick-paced, innovative setting.
Competitive compensation and career

📌 Car Advisor Navi Mumbai
🏢 Cars24
📍 Navi Mumbai