Description
We are seeking enthusiastic individuals for the position of Customer Support - Voice in Bangalore. This role is ideal for freshers or entry-level candidates who are passionate about providing excellent customer service and are eager to learn.
Responsibilities
Respond to customer inquiries via voice calls in a timely and qualified manner.
Provide accurate information and solutions to customer issues regarding products and services.
Document customer interactions and maintain detailed records of customer feedback.
Collaborate with team members and other departments to resolve customer concerns effectively.
Maintain a high level of customer satisfaction and strive to exceed customer expectations.
Skills and Qualifications
Excellent verbal communication skills in English and local languages.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic knowledge of customer service principles and practices.
Familiarity with CRM software and Microsoft Office Suite is a plus.
Ability to work versatile schedule, including evenings and weekends.
Email:(HIDDEN TEXT)
📌 Customer Support Voice Bengaluru
🏢 One Degree North Human Resource
📍 Bengaluru
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