Organization Background:

The Cloud Engineering and Ops team drives cloud migrations, engineering and
OnPrem hosting, compute, storage data protection, data engineering for the
Technology, Engineering & Operations organization. We support OnPrem and Azure
cloud infra running Windows, Linux VM’s and SQL or Oracle databases.

What will you be responsible for?
Lead end-to-end ownership of MEMCM Server Patching across enterprise
settings, ensuring compliance with organizational SLAs and security
standards
Act as primary escalation point for technical and process escalations,
driving resolution with minimal supervision
Perform deep-dive troubleshooting and root cause analysis (RCA) for Major
Incidents and recurring patch failures; implement preventive measures
Design and optimize patch deployment strategies, collections, and
Configuration Items in MEMCM
Drive vulnerability remediation programs leveraging Rapid7 and integrate
findings into patching and remediation workflows
Collaborate with Cyber Security, Infrastructure, and Application teams to




ensure risk-based patch prioritization and compliance
Lead automation and process improvements in patching, reporting, and
remediation
Ensure post-patching validation, monitoring, and compliance reporting through
dashboards and enterprise tools
Mentor junior engineers and guide L1/L2 teams on troubleshooting, best
practices, and process adherence

What would your day look like?
Lead and oversee enterprise-wide Windows and Third-Party patch deployments
using MEMCM
Drive complex troubleshooting scenarios related to patch failures, compliance
issues, and infrastructure challenges
Architect and implement contemporary patching solutions (e.g., Azure Update
Manager, Azure Arc, hybrid cloud patching models)
Perform advanced RCA and problem management, ensuring long-term fixes and
knowledge documentation
Define and execute Get Current / Stay Current strategies for patch compliance
across environments
Develop

📌 Senior Service Engineer Hyderabad
🏢 providence
📍 Hyderabad