Fraud Operations Manager Bengaluru

Fraud Operations Manager Bengaluru

17 Aug
|
Stripe
|
Bengaluru

17 Aug

Stripe

Bengaluru

WHO WE ARE

ABOUT STRIPE

Stripe is a financial infrastructure platform for businesses. Millions of
companies—from the world's largest enterprises to the most ambitious
startups—use Stripe to accept payments, grow their revenue, and accelerate current
business prospects. Our mission is to increase the GDP of the internet, and
we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone's reach while doing the
most significant work of your career.

ABOUT THE TEAM

As a leading player in the internet economy, Stripe has a responsibility to
protect itself, our users, end customers, and the broader financial ecosystem
from harm. Fraud Operations proactively reduces fraud, making it difficult and
unprofitable for fraudsters to carry out attacks through Stripe. We build
scalable, high-judgement investigation and review operations while minimizing
user friction. We work across products, customer segments, and markets and serve
as a core pillar of the Stripe risk strategy.

WHAT YOU'LL DO





Stripe is hiring a people leader to run our Fraud Operations Center in
Bangalore. You'll lead leaders and senior operators responsible for core fraud
investigations and complex, high-impact investigations. You'll be accountable
for operational excellence across fraud review workflows—setting the operating
cadence, defining and evolving team metrics, strengthening quality and
consistency of decision-making, and scaling processes through tooling and vendor
partnerships. This role is both strategic and hands-on: you'll stay close to
day-to-day fraud workflows, regularly reviewing cases and serving as an
escalation point and decision-making resource for the team.

RESPONSIBILITIES
Lead the Bangalore Fraud Operations Center by managing team leads and senior
associates, setting clear expectations, coaching performance, and building a
high-judgement culture rooted in solid decisioning and customer empathy
Own core fraud

📌 Fraud Operations Manager Bengaluru
🏢 Stripe
📍 Bengaluru

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