The ideal candidate should have meaningful technical proficiency with a minimum of 3 years of experience, possessing expertise in cloud settings (AWS and Azure), Linux server management, scripting (Python), database administration, and various DevOps tools and technologies, along with a solid understanding of Kubernetes and containerized applications.
Experience with providing technical support and troubleshooting for cloud-based infrastructures in AWS and Azure environments.
Hands-on management and maintenance of Linux servers and applications, ensuring their reliability, security, and performance.
Knowledge in developing and maintaining scripts in Python to automate tasks and streamline processes.
Experience handling MySQL and MongoDB databases, encompassing querying, analysis, and optimizing performance.
Expertise in applying the ELK stack (Elasticsearch, Logstash, Kibana) for log management, analysis, and visualization.
Proficiency in maintaining Kafka messaging services for real-time data processing and stream processing.




Hands-on configuration and fix of messaging and networking protocols, including DNS, SMTP, SMPP, and others as needed.
Collaboration with development teams to integrate applications and streamline code management using tools like Jenkins and GitHub.
Proficiency in Kubernetes, including administration, deployment, troubleshooting, security best practices, and monitoring and logging tools like Prometheus, Grafana, and Fluentd.
Providing additional support and expertise on SMS, RCS, and MMS channel protocols as needed.

Note: Requirement to work in rotational shifts to ensure comprehensive support coverage.
What You'll Do:
As a Technical Support Engineer, your role will focus on maintaining existing IT systems, applications, and software, requiring proactive problem-solving abilities, excellent communication and interpersonal skills, and a commitment to delivering exceptional technical support to our clients.
Respon

📌 Technical Consultingengineer Secunderabad
🏢 Cisco
📍 Secunderabad