We are looking for a agile and target-driven Manager / Assistant Manager Birthday Party Sales to lead and grow our birthday celebration vertical at the Museum of Solutions , a first-of-its-kind experiential childrens museum.
You will be responsible for managing the end-to-end birthday party sales cycle—right from lead generation and client engagement to event coordination and post-event follow-up. This is a customer-facing role that requires exceptional interpersonal skills and a flair for creating memorable experiences.
Roles and Responsibilities:
Achieve and exceed monthly sales targets for birthday party bookings
Handle inbound leads via calls, emails, and walk-ins with prompt and persuasive communication
Convert inquiries into confirmed bookings and upsell additional services
Provide personalized planning support to clients with creative suggestions
Maintain accurate customer records in CRM tools
Conduct follow-ups with past clients to drive repeat bookings and referrals
Prepare detailed event plans in alignment with client preferences
Coordinate with internal teams to ensure smooth event execution
Be present on event day to manage client experience and operations
Collaborate with marketing for lead generation campaigns and in office promotions
Track and analyze sales performance data, and submit timely reports
Grow the client database through referrals, partnerships, and networking
Desired Candidate Profile:
5–6 years of proven sales experience, preferably in events, hospitality, or customer service
Strong track record of meeting or exceeding sales targets
Proficient in CRM tools and MS Office (especially Excel and Word)
Excellent communication and interpersonal skills
Robust multitasking and time management abilities
Willingness to work on weekends and evenings as per event requirements
How to Apply: Send your CV to: (HIDDEN TEXT)
Contact Details: Tejas Pradhan ( Senior HR Recruiter - (HIDDEN TEXT)) JSW Centre, Bandra Kurl