17 Aug
|
Rippling
|
Bengaluru
17 Aug
Rippling
Bengaluru
Key Deliverables :
Lead and mentor a high-performing customer support team.
Monitor performance metrics and drive improvements.
Collaborate with Product, Tech, and Ops to resolve issues.
Identify trends from feedback to improve support processes.
Role Responsibilities :
Oversee team operations, scheduling, and adherence.
Provide coaching and growth prospects for team members.
Communicate team goals and updates to leadership.
Contribute to knowledge base content and process enhancements.
📌 Customer Support Supervisor, Devices Bengaluru
🏢 Rippling
📍 Bengaluru