Job Title: Student Support Executive

Location: MP Nagar, Bhopal
Work Mode: Work from Office
Timings: 10:30 AM - 7:30 PM_

Job Summary:
Key Responsibilities:
Assist students with their queries regarding course offerings, registration, and exams.
Provide guidance on account-related issues, payment processes, and technical support.
Maintain accurate records of student interactions and ensure follow-up.
Offer timely and effective resolution of student complaints and concerns.
Coordinate with other departments to ensure student satisfaction.
Help students with platform navigation and accessing study materials.
Ensure students are aware of relevant updates, events, and deadlines.

Requirements:
Valuable communication skills (both written and verbal).
Good understanding of MS Excel.




Ability to handle multiple tasks and work in a fast-paced workplace.
Previous experience in customer service or student support is a plus.
Proficiency in using CRM systems or customer support tools is a plus.

Job Types: Full time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund

Application Question(s):
Are you comfortable with the shift timings (10:30 AM - 7:30 PM)?
If Working, what is your current salary in LPA?

Experience:
total work: 1 year (preferred)
Customer support: 1 year (preferred)

Language:
English (required)

Work Location: In person

📌 Student Support Executive Bhopal (India)
🏢 Toprankers Ed-Tech Solutions
📍 India