Job Summary
We are seeking an experienced SkyChain Application Support Specialist with expertise in Cargo Domain operations and Splunk log analysis/debugging. The role involves application and incident management for SkyChain, a cargo management application provided by Accelya. The candidate must be available for out-of-hours on-call support as required.

Must-Have Skills (Mandatory)
Experience in SkyChain application support OR robust Cargo domain knowledge
Expertise in Splunk log analysis and debugging
Solid incident management and troubleshooting capabilities
Ability to provide on-call support outside regular hours

Positive-to-Have Skills (Optional)
Hands-on experience with other cargo management applications
Knowledge of ITIL processes for incident and application management
Familiarity with Accelya's suite of aviation solutions

Qualifications & Experience
Bachelor’s degree in IT, Computer Science, or a related field
3+ years of experience in application support and troubleshooting
Prior experience in airline cargo operations is a plus

📌 Application Support Specialist Hyderabad (India)
🏢 ECS | Enterprise Change Specialists
📍 India