Head of People Services Tech Solutions , will provide strong leadership for the People Tech Solutions team, fostering a team-oriented and cutting-edge work environment.
Main responsibilities:
Strategy Leadership:
Align People Tech solutions initiatives with overall business goals and objectives
Lead a team and be responsible for driving transformation, harmonization of People Culture solutions (eg Workday, iLearn, Service now)
Stay abreast of industry trends and emerging technologies to drive continuous improvement.

Technology Systems
Ensure Harmonization and Integration Support around usage of I-Learn, Workday and potentially other People Culture solutions (eg harmonization of field usage across countries, clean-up of ServiceNow, knowledge articles etc)
Collaborate with cross-functional teams to ensure seamless integrations with other business systems
Oversee system testing, and deployment activities where required.

Optimization and Maintenance
Proactively identify prospects for system optimization and efficiency improvements




Partner with Digital team to ensure they are monitoring systems performance, troubleshoot issues, and coordinate with vendors for support.
Conduct regular audits to ensure data accuracy and system integrity.

User Training and Support
Partner closely with the People Services Connect To Resolve teams to provide ongoing support to employees and managers, addressing queries and ensuring a positive user experience. Jointly monitoring KPIs, reviewing process improvement actions and plans, liaising with the People Culture and People Services owners of the respective products as we'll as the Digital partners.
Develop a comprehensive one stop shop support for ExCom and Executive level queries, requests around organization changes, Workday transactions, improving turnaround time and end-to-end experience.

Security and Compliance
Ensure compliance with data protection and privacy regulations for all supported solutions
In

📌 Head Of People Services Tech Solutions Secunderabad
🏢 Sanofi
📍 Secunderabad